Lupitor raises $5M in additional funding

Lupitor raises $5M in additional funding

Industries

Industries

Utilities & Services

Utilities & Services

Every call is either revenue or retention.

Every call is either revenue or retention.

Every call is either revenue or retention.

Telemarketing, service, cancellation saves and surveys — run on one platform, at a concurrency that does not move when the campaign does.

Telemarketing, service, cancellation saves and surveys — run on one platform, at a concurrency that does not move when the campaign does.

Talk to sales

$500K+ generated per month by telemarketing agents

23% NPS response rate, up from 16%

10+ use cases live in 5 months

$500K+ generated per month by telemarketing agents

Telemarketing

Customer surveys

Customer support

“Reliability was the deciding factor for us. Lupitor gave us AI agents we could deploy with confidence, monitor closely, and trust completely in real customer interactions. That reliability is what allowed us to expand rapidly and achieve strong business outcomes.”

Engin Kurtay, Chief Customer Officer at Pronet

Engin Kurtay

Chief Customer Officer, Pronet

$500K+

generated per month by telemarketing agents

23%

NPS survey response rate, up from 16%

10+

use cases launched in 5 months

USE CASES

Start where the calls pay for themselves.

Four lines service operators put live first — each one a full workflow, not a deflection script.

Sales

Service

Retention

Surveys

Outbound that pays for itself.

The list worked at full concurrency and qualified against your criteria. The agent closes in-session, or hands a warm caller over with the conversation already summarised.

Whole list worked, not the reachable fraction

Pricing and eligibility read from your systems

Qualified handovers arrive with full context

The routine call, closed on the first attempt.

Appointments, billing questions, account changes, technician scheduling. Read and written to your systems under permission, so the call ends with the thing done, not logged.

Actioned in-session, not queued for review

Technician visits booked against real availability

Confirmation spoken and sent before the call ends

Saves made properly. Cancellations completed.

The offer you approved for that customer, made once. If the answer is still no, the cancellation is processed on the call — a save funnel with no exit becomes a complaint.

Save offers drawn from your matrix, never generated

Cancellation always completable in-session

Churn reasons captured as structured data

Response rates that make the data usable.

A voice conversation completes where an SMS link does not. The agent calls at a reasonable hour, adapts to short answers, and captures free text as structured signal.

Completion rates that make the sample representative

Free text categorised at the point of capture

Breakdowns by region, product and technician

Sales

Service

Retention

Surveys

Outbound that pays for itself.

The list worked at full concurrency and qualified against your criteria. The agent closes in-session, or hands a warm caller over with the conversation already summarised.

Whole list worked, not the reachable fraction

Pricing and eligibility read from your systems

Qualified handovers arrive with full context

The routine call, closed on the first attempt.

Appointments, billing questions, account changes, technician scheduling. Read and written to your systems under permission, so the call ends with the thing done, not logged.

Actioned in-session, not queued for review

Technician visits booked against real availability

Confirmation spoken and sent before the call ends

Saves made properly. Cancellations completed.

The offer you approved for that customer, made once. If the answer is still no, the cancellation is processed on the call — a save funnel with no exit becomes a complaint.

Save offers drawn from your matrix, never generated

Cancellation always completable in-session

Churn reasons captured as structured data

Response rates that make the data usable.

A voice conversation completes where an SMS link does not. The agent calls at a reasonable hour, adapts to short answers, and captures free text as structured signal.

Completion rates that make the sample representative

Free text categorised at the point of capture

Breakdowns by region, product and technician

REVIEW

Four things your operations lead will ask about.

1

1

Peak volume without peak headcount

Campaign weeks, seasonal spikes and incident days run on the same provisioned concurrency as a normal Tuesday. Capacity is a configuration, not a hiring cycle.

2

2

Offers gated by what you approved

Price, discount and save offers are read from your catalogue against that account. The agent cannot construct an offer, and has no path to one.

3

3

Cancellation is always completable

A customer who wants to leave can leave on the call. One save attempt, then the process runs. This is a setting, and it is on by default.

4

4

Every conversation measured the same way

Outcome, sentiment, objection and duration captured identically across sales, service and survey calls — so the numbers compare.

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