Lupitor raises $5M in additional funding

Lupitor raises $5M in additional funding

Industries

Industries

Government & Public Sector

Government & Public Sector

One number. Two hundred million people.

One number. Two hundred million people.

One number. Two hundred million people.

A national immigration hotline handled end to end by agents running inside government infrastructure — answering the supported question set without an external model call.

A national immigration hotline handled end to end by agents running inside government infrastructure — answering the supported question set without an external model call.

Talk to sales

National hotline, fully handled by agents

Every supported question answered

Air-gapped, no external model calls

National hotline, fully handled by agents

Immigration

Application status

Citizen information

“The requirement was that nothing leaves the building. Not the data, not the models, not the calls. Once that was settled, the question was only whether it could carry the volume.”

Immigration authority, 200M+ population

100%

containment on the supported question set

Air-gap

no external model dependency

24/7

at national call volume

USE CASES

Start where the line never clears.

Four lines public bodies put live first — each one a full workflow, not a deflection script.

Enquiries

Status

Documents

Information

Answers that match the current rule.

Answered from your published guidance, in the language the caller opened in. What isn’t covered is named, not approximated. When the rule changes, the answers change with it.

Sourced only from published official guidance

Out-of-scope questions named, not guessed at

One update propagates to every conversation

Status, read from the case system.

The caller is verified against your records, the current stage read back, and the next step stated with the timeframe your service standard defines. No estimates.

Identity verified before any case detail is spoken

Stage and next step read live from the case system

Reference number and timeframe confirmed on the call

The exact list. For this applicant.

Requirements differ by nationality, route and circumstance. The agent walks the tree against what the caller tells it and reads back the specific list — the largest single cause of a second call.

Requirements resolved by route and nationality

List repeated, spelled and sent on request

Common rejection causes surfaced up front

One number that always answers.

Office locations, opening hours, fees, appointment booking, where to go next. Answered at any hour, at any volume, in the languages your population actually calls in.

Answered at full concurrency, at any hour

Multilingual coverage matched to the population

Referrals handed to the right department, not a queue

Enquiries

Status

Documents

Information

Answers that match the current rule.

Answered from your published guidance, in the language the caller opened in. What isn’t covered is named, not approximated. When the rule changes, the answers change with it.

Sourced only from published official guidance

Out-of-scope questions named, not guessed at

One update propagates to every conversation

Status, read from the case system.

The caller is verified against your records, the current stage read back, and the next step stated with the timeframe your service standard defines. No estimates.

Identity verified before any case detail is spoken

Stage and next step read live from the case system

Reference number and timeframe confirmed on the call

The exact list. For this applicant.

Requirements differ by nationality, route and circumstance. The agent walks the tree against what the caller tells it and reads back the specific list — the largest single cause of a second call.

Requirements resolved by route and nationality

List repeated, spelled and sent on request

Common rejection causes surfaced up front

One number that always answers.

Office locations, opening hours, fees, appointment booking, where to go next. Answered at any hour, at any volume, in the languages your population actually calls in.

Answered at full concurrency, at any hour

Multilingual coverage matched to the population

Referrals handed to the right department, not a queue

REVIEW

Four things your security review will ask about.

1

1

Runs inside your perimeter

The complete platform deploys into your own environment: models, orchestration, dashboard and data. Air-gapped, with no public internet dependency.

2

2

No external model call, ever

Speech recognition, synthesis and language models run on your hardware under licence. There is no third-party endpoint to assess, because there is no third-party endpoint.

3

3

Every answer traceable to a published source

The agent answers from your approved material, and each response traces to the document and version it came from — which makes a wrong answer fixable rather than deniable.

4

4

Language coverage matched to the population

Models fine-tuned for the languages and dialects your callers actually use, deployed in the same environment as everything else.

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