Lupitor raises $5M in additional funding

Lupitor raises $5M in additional funding

Industries

Industries

Debt Collection

Debt Collection

The conversation varies. The script does not.

The conversation varies. The script does not.

The conversation varies. The script does not.

Contact, negotiation, restructuring and promise-to-pay follow-up — run at full outbound volume, inside the contact rules, the wording rules and the offer matrix that bind you.

Contact, negotiation, restructuring and promise-to-pay follow-up — run at full outbound volume, inside the contact rules, the wording rules and the offer matrix that bind you.

Talk to sales

Deployed at the largest listed recovery firm in its market

Every attempt recorded and transcribed

3 weeks from kickoff to live

Deployed at the largest listed recovery firm in its market

Collections

Negotiation

Restructuring

“Recovery is the one place where a persuasive system is a liability. We needed an agent that could not exceed the matrix and could not go off the wording. That is what we could take to legal.”

Head of Collections, listed debt recovery firm

Everything

recorded, transcribed, timestamped

Bounded

every offer inside the approved band

3 weeks

from kickoff to live

USE CASES

Start where the script is strictest.

Four lines recovery teams put live first — each one a full workflow, not a deflection script.

Collection

Negotiation

Restructuring

Promises

Contact attempts that stay inside the rules.

Frequency, timing and channel limits are enforced at the dialler. The agent states its purpose in the approved form and discloses the debt to no one it has not verified.

Contact frequency and quiet hours enforced per jurisdiction

Third-party disclosure blocked by construction

Every attempt logged with outcome and timestamp

Offers from the matrix. Never from the model.

Bands, floors and instalment ranges come from your matrix for that account. The agent cannot go below the floor, because the floor is the only thing it can read.

Settlement floors enforced per portfolio

Every offer made traceable to the approved band

Out-of-band requests routed to a human with context

Plans the system can actually honour.

The plan is built against your affordability rules, committed to the account, and the schedule read back — dates, amounts, consequences of default — before the call ends.

Affordability rules applied before a plan is offered

Schedule committed to the account in-session

Terms read back and logged verbatim

The follow-up call that actually happens.

Every promise chased on the day it falls due, not the ones the team had capacity for. Kept promises close. Broken ones re-enter the workflow with the history attached.

Full promise book worked, every day

Payment status read from your system, not assumed

Broken promises re-queued with prior context

Collection

Negotiation

Restructuring

Promises

Contact attempts that stay inside the rules.

Frequency, timing and channel limits are enforced at the dialler. The agent states its purpose in the approved form and discloses the debt to no one it has not verified.

Contact frequency and quiet hours enforced per jurisdiction

Third-party disclosure blocked by construction

Every attempt logged with outcome and timestamp

Offers from the matrix. Never from the model.

Bands, floors and instalment ranges come from your matrix for that account. The agent cannot go below the floor, because the floor is the only thing it can read.

Settlement floors enforced per portfolio

Every offer made traceable to the approved band

Out-of-band requests routed to a human with context

Plans the system can actually honour.

The plan is built against your affordability rules, committed to the account, and the schedule read back — dates, amounts, consequences of default — before the call ends.

Affordability rules applied before a plan is offered

Schedule committed to the account in-session

Terms read back and logged verbatim

The follow-up call that actually happens.

Every promise chased on the day it falls due, not the ones the team had capacity for. Kept promises close. Broken ones re-enter the workflow with the history attached.

Full promise book worked, every day

Payment status read from your system, not assumed

Broken promises re-queued with prior context

REVIEW

Four things your legal team will ask about.

1

1

Contact rules enforced, not trusted

Frequency, timing and jurisdiction limits sit in the dialler, not in a script. The call that should not be made cannot be made.

2

2

Prohibited wording is unavailable

Threat, misrepresentation and pressure language is outside what the agent can produce. The model is probabilistic. The wording rules are not.

3

3

Hardship and dispute stop the workflow

A hardship signal, a dispute or a request to cease contact ends the collections path and hands the conversation to a person.

4

4

A recording and transcript for every attempt

Word-level transcript, every offer, every commitment — exported in the format your legal and complaints functions already use.

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